The OST/PST files can be corrupt if the hard drive in which data is stored is affected by bad sectors
Viruses present in the computer may have deleted the OST/PST file causing corruption.
Failure of network cards or any other interruption while the emails are being sent or received over the network
Event of power failure in the computer, while the Outlook is running and accessing Outlook data can cause damage to the OST/PST files.
Closing the Outlook, while the application is running will lead to the incomplete transfer of data, this can cause corruption of the PST files on the computer
Click on Start at the bottom leftcorner of the screen and type Command Prompt in the search field, select the first option that appears
Look for User Account option to the left of the screen and click on it
Now, select the Mail option
Now, in mail setup click on Show Profile button
Select the Outlook profile that you want to fix and click on Properties
Next, click on the Email Account button, select the Data file tab
Select the account that is broken and click on Open File Location option
Now, you will be able to find the OST file account with issues, right-click on the folder and delete the folder
After performing the above steps, open the Outlook to recreate the account that had issues
Use Windows Key+R and copy the path C:Program Files (x86)Microsoft OfficerootOffice16((Note: depending on the Outlook version replace “Office16” with the appropriate Outlook version)
Click on Repair button to start the repair process
Launch the application and on the main screen click on Find PST file option
Next, click on Find, then select the PST file and click on Next
Now, check the Smart Scan option and select a suitable location to output the repaired files
Next, click on Repair to start the repairing process
Once the Outlook files are repaired check the destination folder to use the repaired files.
session. This is because the tool is designed to repair a lower level of corruption of the outlook data file. Due to the incomplete repair process, the user may not be able to access data. SFWare PST Repair tool overcomes this limitation, the software is capable of repairing larger outlook data files in no time.